Official Refund & Satisfaction Policy
Your complete peace of mind is guaranteed. We stand behind every official vessel history report we produce.
1. 100% Data Verification Guarantee
If our systems and marine analysts are unable to verify the 12-digit Hull Identification Number (HIN) provided, or if no records can be extracted across our linked federal, state, and insurance registries, you are entitled to a full 100% refund of your purchase price.
2. Delivery Turnaround Guarantee
We honor our delivery commitments based on your selected turnaround time. In the unlikely event of an unnotified delay exceeding the guaranteed window, you may request an immediate fee adjustment or full refund.
3. How to Request a Refund
Requesting a refund is simple and fast. Simply reach out via our contact page or email support@boatanalysis.com with your Order Number and Vessel HIN. All refund requests are reviewed and processed within 24 to 48 business hours back to your original payment card.